• technical faq's
  • manual (pdf)

  • AnswerChat Support

    Alpha Media, Inc. offers FREE technical support to subscribers of AnswerChat. If you subscribe to AnswerChat you are eligible for FREE technical support. If have not purchased a subscription to AnswerChat, please click here to suscribe online.

    Before contacting support:
    Check our list of frequently asked questions. You may find the answer you are looking for there.

    To chat with us live:
    Click here or click the Chat with a Live Operator button on the top right corner of the page between the hours of 8:30AM-5:30PM (Eastern Time).

    To contact us via e-mail:
    Our E-Mail address is info@answerchat.com to send our support team a technical question. Please give a complete description of the problem that you are experiencing.

    To contact us via phone:
    Call 631-777-5500 Monday-Friday, between the hours of 8:30AM and 4:30PM (Eastern Time).

    Copyright© 2001-2007 Alpha Media, Inc., All Rights Reserved. 
    42 Central Drive, Farmingdale, NY 11735-1202 
    Phone: 631-777-5500, Fax: 631-777-5599